Comments on: Honesty and What Your Customers Need to Know http://www.salescooke.com/2009/10/15/honesty-and-what-your-customers-need-to-know/ If you think it's the economy, think again! Mon, 23 Aug 2010 20:56:02 -0600 http://wordpress.org/?v=abc hourly 1 By: The Sales Cooke http://www.salescooke.com/2009/10/15/honesty-and-what-your-customers-need-to-know/comment-page-1/#comment-301 The Sales Cooke Sun, 18 Oct 2009 16:45:10 +0000 http://www.purecooke.com/?p=1140#comment-301 Chuck, I agree that customers are not always forthright with their information. However, as sales professionals it is our job to establish the high road in building these relationships. Also, customers sometime appear to be dishonest, when they really may not have known or situations have changed. Either way, our job is to do it right and educate our customers on the benefits of doing it right, as well. Thanks for your comments. Chuck,
I agree that customers are not always forthright with their information. However, as sales professionals it is our job to establish the high road in building these relationships. Also, customers sometime appear to be dishonest, when they really may not have known or situations have changed. Either way, our job is to do it right and educate our customers on the benefits of doing it right, as well. Thanks for your comments.

]]> By: Chuck Gose http://www.salescooke.com/2009/10/15/honesty-and-what-your-customers-need-to-know/comment-page-1/#comment-296 Chuck Gose Fri, 16 Oct 2009 11:34:59 +0000 http://www.purecooke.com/?p=1140#comment-296 Dave, Great advice on being honest with customers. It should go without saying but sometimes the truth is painful for a sales person to deliver to the client. But I agree with you. It can make for a more trusting and satisfying client relationship when each side comes with a clean conscience. But the challenge is that sometimes the client is not always completely honest with timelines, budgets, etc. This can also start a relationship down a dangerous path. Great stuff though. Dave,

Great advice on being honest with customers. It should go without saying but sometimes the truth is painful for a sales person to deliver to the client. But I agree with you. It can make for a more trusting and satisfying client relationship when each side comes with a clean conscience.

But the challenge is that sometimes the client is not always completely honest with timelines, budgets, etc. This can also start a relationship down a dangerous path.

Great stuff though.

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